bti Platform Privacy Notice

This page describes what we collect when you use bti and how we keep that data protected. We at bti take your privacy seriously and are transparent about our data practices, third-party processors, and your rights under applicable law.

When you create an account on bti, deposit via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfer (mobile banking, local payment, online payment, e-wallet), or place a bet on Liga 1, Piala Indonesia, Piala AFF, or Champions League, we collect certain information. This notice explains what we collect, why, how long we keep it, and what choices you have.

Our services are available only where local law permits. We comply with applicable data protection regulations in the jurisdictions where we operate. If you have questions about our privacy practices, contact our support team through your account dashboard or our FAQ section

What Data We Collect on bti

Account and identity information

We collect your name, email address, phone number, date of birth, and home city (Jakarta, Surabaya, Bandung, Medan, or elsewhere) when you register on bti. We also collect government-issued ID information and proof of address during our Know Your Customer (KYC) verification process. This verification is mandatory and happens once per account. We store this data securely using industry-standard encryption.

Payment and transaction data

When you deposit or withdraw on bti, we collect transaction details including the payment method used (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet), the amount, the date, and the status. We do not store your full payment card or e-wallet credentials; we store only a reference token that allows us to process future transactions securely. Your transaction history is visible in your bti account dashboard.

Gaming and betting activity

We collect data about your activity on bti, including which games you play (slots like Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways; live-dealer tables; or sportsbook bets on Liga 1, Piala Indonesia, Piala AFF, Champions League), your bet amounts, your session duration, and your account balance changes. This data helps us understand usage patterns, detect fraud, and improve our platform.

Communication data

If you contact our support team on bti, we collect your messages, attachments, and any personal information you share in those communications. We use this data to respond to your inquiry and improve our customer service. We retain support communications for a reasonable period to handle follow-up questions.

Cookies and tracking

We use cookies and similar tracking technologies on bti to remember your login session, store your preferences, and analyze how you use our platform. These cookies help us provide a seamless experience and detect suspicious activity. You can control cookie settings in your browser, though disabling cookies may affect your ability to use bti fully.

How We Use Your Data and Your Rights

How we use your data on bti

We use the data we collect on bti for the following purposes:

• To verify your identity and comply with Know Your Customer (KYC) regulations
• To process your deposits and withdrawals securely
• To manage your account, track your balance, and maintain your transaction history
• To detect and prevent fraud, money laundering, and unauthorized access
• To provide customer support and respond to your inquiries
• To improve our platform, games, and services based on usage patterns
• To comply with applicable law and regulatory requirements

We do not sell your personal data to third parties for marketing purposes. We may share your data with payment processors (to handle DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank transfers), fraud-detection services, and legal authorities when required by law.

Data retention on bti

We retain your account data (name, email, phone, ID information) for as long as your bti account is active and for a reasonable period afterward to handle disputes or comply with law. We retain transaction data for at least five years to meet regulatory requirements. We retain gaming activity logs for a shorter period unless needed for fraud investigation or legal proceedings. You can request deletion of your account and associated data by contacting our support team, subject to legal and regulatory obligations.

Third-party processors and international transfers

We use third-party service providers to process payments, detect fraud, and host our platform. These processors may be located outside your jurisdiction and may be subject to different data protection laws. We ensure all processors sign data-protection agreements and maintain security standards equivalent to our own. Our servers may sit outside your country; by using bti, you consent to your data being transferred and processed internationally.

Security measures on bti

We protect your data using industry-standard encryption (SSL/TLS), secure password hashing, and access controls. We conduct regular security audits and maintain firewalls to prevent unauthorized access. However, no system is completely secure. If you suspect a data breach or unauthorized access to your bti account, contact our support team immediately.

Changes to this privacy notice

We may update this privacy notice from time to time to reflect changes in our practices or applicable law. We will notify you of material changes by posting the updated notice on bti and updating the effective date. Your continued use of bti after changes constitutes your acceptance of the updated notice.

Contact us about privacy

If you have questions about our privacy practices, wish to exercise your data rights, or want to report a privacy concern, contact our support team through your bti account dashboard, our FAQ sectionor email. We respond to privacy inquiries during business hours. For urgent data-protection issues, include "Privacy Request" in your subject line so we prioritize your inquiry.